COVID-19-FAQ

You can contact us during office hours by phone or any time via e-mail. We will try to process your request immediately or contact you for further arrangements.

Phone: 0391 67-52979
E-mail: patentinformation@ovgu.de

Inquiries by e-mail or telephone on standards and intellectual property rights are handled as usual. We will provide user trainings by phone or guide you through the search process. In a first step, all coordination for search requests takes place by telephone. We therefore ask you to provide as detailed a description as possible of, for example, your trademark or invention, including drawings or a presentation as a basis for the conversation. If, in individual cases, a detailed consultation by telephone is not sufficient, we will make an individual appointment in urgent cases.

You can request and arrange appointments for the initial consultation for inventors as usual. Depending on the current development of the situation, we will inform you at short notice whether a telephone consultation by the patent attorney at the agreed date is possible.

Books and all other media of the University Library cannot be returned at the moment, please keep these copies for the time being. Exceptions can be made in urgent cases (esp. for long-term absences, e.g. due to semesters abroad or internships). In such cases, please contact the circulation desk (via chat, +49 391 67-52925 or ausleihe@ovgu.de).

There is a reminder stop, i.e. there will be no cost for you if the deadline was after December 15th 2020. Please do not return books for which you have already received a reminder until the library is open again (at earliest February 1st 2021).

Yes, please call the University Library at: 0391 67 58256. The library staff will then clear the Carrel and arrange a collection date with you.

Yes, inter-library loans can be ordered as usual via the GBV Union Catalogue. Please note that an appointment must be made for (contactless) pick-up (you will receive further information when the order arrives). 

If you have any questions, please contact +49 391 67-52925 or fernleihe@ovgu.de .

Yes, all face-to-face events are cancelled. However, we are offering alternatives, e.g. in the form of webinars, clips, online tutorials, etc. more

Yes, we are also available for research advice via

  • Chat
  • phone
    • Economics and maagement, law: 0391 67-52985
    • Humanities, social and educational sciences: 0391 67 58256
    • Engineering, computer science, mathematics, natural sciences: 0391 67 40010
  • e-mail: erdgesch@ovgu.de

In addition to our e-books or e-journals, you can also use our Digital Semester Apparatus Service. That means, we scan printed literature from the University Library in accordance with copyright law and upload it to the learning platform (Moodle), if possible by the start of the term (probably April, 20th 2020). Further information can be found here and in the FAQ for lecturers.

In addition to our e-books or e-journals, our Digital Campus Delivery Service is available to OVGU members. That means we scan printed literature of the University Library in accordance with copyright law and send it to you by e-mail. You can find further information here.

Yes, electronic media will continue to be available under the same conditions and through the usual channels. Some publishers also grant extended or simplified access conditions. For example, further databases can now be accessed from outside the UB: You can find an overview here.

Yes, you can still publish and hand in your thesis. Please contact Mrs. Christine Malz, 0391 67- 52300, christine.malz@ovgu.de.

Further information can be found here.

For members of the university (employees + students of the OVGU) there are two possibilities:

  1. Search for the desired title in our reference systems (OPACUBfindEZBDBIS). Then, use the link [for university members: access worldwide] and enter your library card number (starting with 3100) + the corresponding password. A current membership is required, which you can renew via e-mail to ausleihe@ovgu.de
  2. Go to the publisher's page (e.g., Springer, Vahlen, DeGruyter) and select the login button - now search for terms like 'Log in via Shibboleth' or 'Login via Institution'. Here you select the Otto-von-Guericke-University-Magdeburg and then log in with your URZ account.

A VPN client is generally not necessary. Further information can be found here. If you have questions or experience problems, please contact UB IT-applications.

Last Modification: 11.01.2021 - Contact Person: UB IT Applications