Reminder Fees

In case the loan period is exceeded, a first reminder will be sent by e-mail (if it is entered in the user account), setting a deadline.

If this reminder is not followed in due time, a second reminder will be sent. If this reminder is also not successful, a third reminder is sent by post.
In that case, the user account will be completely blocked and your presence at the circulation desk is necessary.

Reminder fees per item:                     

1st reminder                2.00 EUR

2nd reminder               5.00 EUR

3rd reminder              10.00 EUR

These fees will be added, so in case of, for instance, a 3rd reminer, you will have to pay 17 EUR in total.

Payment

You can pay fees of all kind at the circulation desk during service hours. Card payment is possible Monday to Friday from 8:00 a.m to 4:30 p.m. from a minimum amount of 5.00 EUR.

If the media is not returned in a period of 14 days after the 3rd reminder, the library can have the media picked up, replace it, or use other adminstrative means at your costs.

Last Modification: 22.10.2020 - Contact Person: UB IT Applications