In case the loan period is exceeded, a first reminder will be sent by e-mail (if it is entered in the user account), setting a deadline.
If this reminder is not followed in due time, a second reminder will be sent. If this reminder is also not successful, a third reminder is sent by post.
In that case, the user account will be completely blocked and your presence at the circulation desk is necessary.
Reminder fees per item:
1st reminder 2.00 EUR
2nd reminder 5.00 EUR
3rd reminder 10.00 EUR
These fees will be added, so in case of, for instance, a 3rd reminer, you will have to pay 17 EUR in total.
You can pay fees of all kind at the circulation desk during service hours. Card payment is possible Monday to Friday from 8:00 a.m to 5:00 p.m. from a minimum amount of 5.00 EUR.
If the media is not returned in a period of 14 days after the 3rd reminder, the library can have the media picked up, replace it, or use other adminstrative means at your costs.